Annual report


Our 2020-2021 Annual Report  is now available! This year we decided to do something a little different because, let's face it, it's been a bit of a different year.

Enjoy our Annual Report video here:


A "Year at a Glance" Summary of the Annual Report can be found HERE

Inspiro's full financial report for the year 2020 - 21 can be found HERE

If you would like a copy of the "Year at a Glance" Summary, you can:

  • Visit our Lilydale centre
  • Telephone us on 9028 0153
  • Write to us (c/- The Executive Assistant, Inspiro, 17 Clarke St Lilydale 3140)
  • Email us (

Inspiro Annual Report 2016-17 (incorporating the Quality of Care report)Inspiro Annual Report 2015-16 (incorporating the Quality of Care report)Inspiro Annual Report 2014-15 (incorporating the Quality of Care report)

Strategic plan

Check out our organisational plan for 2019-22, available for download below.

Strategic plan

Welcome to Inspiro Brochure

Welcome to Inspiro

Inspiro Newsletter


Our newsletter will keep you updated with the latest Inspiro health news:

Click here to subscribe to our weekly newsletter

Client rights and responsibilities


You can download our 'Client rights and responsibilities' document below.

Client rights and responsibilities


The Australian Charter of Health Care Rights describes the rights of patients, consumers and other people using the Australian health care system. These rights are essential to make sure that, wherever and whenever health care is provided, it is of high quality and is safe.

If you are not satisfied with the response to a complaint, you are encouraged to contact us directly or you may contact the Health Service Commission on 1300 582 113.


Privacy policy

Find out how we manage your personal information by downloading the document below.
Privacy policy

Click here to download the Department of Health's 'Your information. It's private.' poster.